Shipping Policy
All orders placed before 3:00 pm will be shipped via courier the next working day. Orders placed after 3:00 pm will be shipped on the following working day under the same terms.
Our Delivery Options:
UK Shipping:- £1 per item, minimum £10
- £1.75 per item, minimum £17.50
- £7.50 per item, minimum £75
All consignments are shipped via courier, and a tracking number is sent via text message or email.
The purchaser is responsible for checking all import and customs regulations within their country. The purchaser also agrees to pay any additional import/tax fees.
Once an order has been shipped, we cannot reroute a parcel back to us. If the parcel is delayed in customs, we are not responsible for the delay, and we cannot issue a refund until the products are returned to us minus shipping fees.
If a parcel is lost, we require confirmation from our courier that it is lost. Once we receive this confirmation, we will issue a refund to you.
Out of Stock Policy:
In the event that any product(s) on our website are out of stock, we reserve the right to fulfill your order within fourteen (14) business days from the date of purchase. If additional time is required, we may extend this period by an additional seven (7) business days upon obtaining your approval via electronic communication. You retain the right to decline this extension and request a full refund.
We also reserve the right to cancel the shipment of any product(s) if they are discontinued or permanently out of stock.